Welcome to iTivity

Thank you for choosing iTivity, a powerful, secure platform for automating deployment and management of distributed systems and cloud infrastructure.

At iTivity Corporation, our mission is to deliver value by providing innovative, cost-effective solutions that solve real-world problems for IT departments, DevOps teams, and device manufacturers.

What is iTivity?

iTivity is a software platform that allows any Linux or Windows based system on any network to be joined to a single, fully-encrypted hypernetwork. The iTivity platform allows a wide variety of proprietary and open-source applications to be deployed to dramatically simplify provisioning, deployment, management and administration. The hypernetwork architecture ensures the security and integrity of each system by running these applications through encrypted SSL/TSL application tunnels. iTivity’s capabilities can be further enhanced by connecting third-party applications to the platform using iTivity’s APIs.

iTivity Features

iTivity’s built in applications address the most common management needs by allowing administrators and engineers to:

  • Provision and configure systems automatically

  • Deploy software updates and patches

  • Access Linux and Windows systems using SSH, RDP, VNC and Telnet

  • Transfer files between systems and groups of systems

  • Centrally manage user privileges and access

  • Monitor system activity

That’s just the current list. iTivity is constantly developing new applications Be on the lookout for new applications by checking your email from iTivity or visiting iTivity.net.

iTivity Components

Figure 1 illustrates the major components of iTivity in a simple configuration used for remote support.

Figure 1: iTivity Components in a Remote Support Scenario

1. The hyperserver is the main engine of iTivity. The hyperserver creates and coordinates secure connections using 2048-bit encryption. The hyperserver software is available in Windows and Linux versions.

2. The console provides the interface for administrators and support personnel to access and manage computers and servers. The console can be installed on the same computer as the hyperserver software or on another computer, either within or outside a firewall.

3. The attended agent allows users of Windows computers to connect to a hyperserver and request support. The support request is then displayed in the console. The attended agent also allows users to chat with an administrator who responds to their help request.

4. The unattended agent provides for remote viewing and administration of Windows or Linux systems. This agent provides a persistent, "always-on" connection. If the connection is lost, the agent automatically attempts to reconnect.

Using iTivity Securely Over the Internet

iTivity makes it possible to safely view and control remote computers behind firewalls.

Since the hyperserver only accepts secure (encrypted) connections through a user-configurable port, it can be placed safely in front of a firewall, in the network area often called a DMZ (Demilitarized Zone).

Alternately, the hyperserver can be placed behind a firewall. In this case, the administrator would need to open a single "pinhole" to allow hyperserver connections. Or, the administrator can configure the hyperserver to use port 443 (HTTP), through which most firewalls allow traffic by default. In this case, the firewall does not need to be reconfigured.

The hyperserver can accept connections from any agent computer behind the firewall, as long as the firewall allows outgoing TCP/IP connections.

Users running the console, located inside or outside your network, can connect to the hyperserver, which in turn allows them to view its connected agents.

Figure 2 illustrates one typical usage scenario. An administrator with the console installed on a laptop (1) uses the hyperserver to remotely access and control any number of Windows computers behind the firewall (2).

Figure2: iTivity Remote Support Example

iTivity Licensing and Connections

This section contains information about the iTivity licensing. This information applies to the licensing of the hyperserver, as explained in Sections 2.4 (Windows) and 2.10 (Linux).

iTivity is licensed on the number of agent devices connected to the hyperserver. A licensed connection is used whenever an agent connects to the hyperserver. You can install any number of consoles and agents. Your licensed connections are only consumed while an active connection exists between the hyperserver and agent.

Supported Operating Systems

Linux

Hyperserver/Console/Agent

  • Red Hat EL 4.0, 5.x, 6.x & 7.x

  • Suse 9.0, 9.3, 10.0, 11, 12

  • Fedora Core 7, 8, 9, 10, 11, 12, 13, 14

  • CentOS 4.X, 5.X, 6.X, 7.X

  • Debian 4.0, 5.0.2 & 6.0

  • Oracle Enterprise Linux 5.x/6.x/7.x

  • Ubuntu 10.x/11.x/12.x/13.x‌

Windows

Hyperserver

  • Windows Server 2012

  • Windows Server 2008

  • Windows Server 2003

Console

  • Windows 10

  • Windows 8, 8.1

  • Windows Server 2012

  • Windows Surface Pro Tablet

  • Windows 7

  • Windows Server 2008

  • Windows Vista

  • Windows Server 2003

  • Windows XP Pro SP3

Agent

  • Windows 10

  • Windows 8, 8.1

  • Windows Server 2012

  • Windows Surface Pro Tablet

  • Windows 7

  • Windows Server 2008

  • Windows Vista

  • Windows Server 2003

  • Windows Embedded Standard and Professional

  • Windows XP Pro SP3

The iTivity Deployment Guide

The iTivity Deployment Guide is intended for technical staff who will plan, install, and configure the iTivity system. This guide includes details on system requirements, configuration recommendations, and troubleshooting tips.

While some of the information applies to any iTivity implementation, the focus of this guide is on large, enterprise-scale deployments.

The Release Notes

The Readme files containing the Release Notes for this version can be downloaded from:

ftp://ftp.itivity.net/download/iTivity/README.txt

These Release Notes are very important, since they contain specific information concerning the current release of this software.

The information contained in the Release Notes is typically not found in the User Guide. In many cases, the Release Notes information supersedes the information in the User Guide. Therefore, it is highly recommended that you read the Release Notes completely before installing or using iTivity.

iTivity Product Support

Product support is available from iTivity by website or email:

Copyright © 2004 - 2019, iTivity Corporation Copyright and License Information

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